FR Tech
Company Name:
Penske Automotive Group
Job Title: Technician
Departmen t: Service
Reports To: Service Manager
SUMMARY
Functions as an experienced technician who is able to perform general vehicle repair and maintenance functions with little supervision required.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of most malfunctions and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Keeps abreast of manufacturer technical bulletins.
Ensures that customers' cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Handles customer complaints immediately and according to dealership's guidelines.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
MARGINAL DUTIES include the following. Other duties may be assigned.
Participates in manufacturer-sponsored training programs, schools, and events.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Keeps shop area neat and clean.
Maintains professional appearance.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
ADDITIONAL RESPONSIBILITIES
Arrives to work on time.
Follows instructions from a supervisor.
Interacts effectively with co-workers.
Understands and follows work rules and procedures.
Accepts constructive criticism.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Successful completion of technical school and or equivalent experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Current manufacturer certifications. Valid driver's license. Proper ASE certifications as required by class.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SCOPE OF POSITION
This document is intended to set forth the general specifications of this position. Alternate duties may be assigned to the incumbent not specifically mentioned herein.
Job Location: 1352 West Showroom Drive, Fayetteville, AR 72704
Team or Role: Service & Parts
Work Schedule: Full-time
Posted: March 24, 2014Estimated Salary: $20 to $28 per hour based on qualifications.
Penske Automotive Group
Job Title: Technician
Departmen t: Service
Reports To: Service Manager
SUMMARY
Functions as an experienced technician who is able to perform general vehicle repair and maintenance functions with little supervision required.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses cause of most malfunctions and performs repair.
Communicates with parts department to obtain needed parts.
Saves and tags parts of the job if under warranty or if requested by the customer.
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Documents all work performed and recommended on the repair order.
Road tests vehicles when required or refers to the test technician.
Keeps abreast of manufacturer technical bulletins.
Ensures that customers' cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
Handles customer complaints immediately and according to dealership's guidelines.
Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
MARGINAL DUTIES include the following. Other duties may be assigned.
Participates in manufacturer-sponsored training programs, schools, and events.
Supervises work of any apprentice technicians as assigned.
Reports machinery defects or malfunctions to supervisor.
Keeps shop area neat and clean.
Maintains professional appearance.
Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
ADDITIONAL RESPONSIBILITIES
Arrives to work on time.
Follows instructions from a supervisor.
Interacts effectively with co-workers.
Understands and follows work rules and procedures.
Accepts constructive criticism.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Successful completion of technical school and or equivalent experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Current manufacturer certifications. Valid driver's license. Proper ASE certifications as required by class.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SCOPE OF POSITION
This document is intended to set forth the general specifications of this position. Alternate duties may be assigned to the incumbent not specifically mentioned herein.
Job Location: 1352 West Showroom Drive, Fayetteville, AR 72704
Team or Role: Service & Parts
Work Schedule: Full-time
Posted: March 24, 2014Estimated Salary: $20 to $28 per hour based on qualifications.
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